tk75's Privacy Policy

Section 1

Introduction & Scope of Policy

tk75 is a secure and trustworthy online gaming platform operated for players in Bangladesh. This privacy policy provides full details on how the personal information you provide while using our services is collected, stored, processed, and used.

This policy applies to tk75's website, mobile site, and all related digital services. By creating an account on our platform or starting to use our services, you will be considered to have agreed to this privacy policy.

We believe that user privacy is a fundamental right. That is why tk75 always gives the highest priority to protecting your personal information. Using SSL encryption and modern data security technologies, we ensure that your information does not reach any unauthorized person.

Section 2

What Information We Collect

tk75 collects only the information necessary to provide you with the best service. The types of information collected are detailed below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for those aged 21 or above)
• National ID card or passport number (for identity verification if required)
• Address

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• Deposit and withdrawal history
• Payment method details (related to bKash, Nagad, Rocket, or bank transfer)
• Transaction amount and date

2.4 Technical Information

• IP address
• Device type and operating system
• Browser information
• Login and logout times
• Site navigation data

2.5 Gaming Activity Information

• Betting history and amounts
• Duration of gameplay
• Win and loss records
• Bonus and promotion usage details

Section 3

How We Collect Information

tk75 collects your information in several ways. Each method is explained below:

3.1 Information Provided Directly

You provide information directly when you create an account on tk75, fill in a login form, contact us, or complete a payment.

3.2 Automatically Collected Information

Technical information is automatically collected through cookies, pixel trackers, and log files when you visit our website.

3.3 Through Third Parties

A limited amount of information may also be received through payment processors, identity verification agencies, or fraud prevention services. In such cases, only the necessary information is accepted.

Section 4

Purpose of Using Information

tk75 uses your personal information for the specific purposes listed below. We never misuse information or use it for irrelevant purposes:

• Creating, managing, and verifying your account
• Processing financial transactions — handling deposits and withdrawals
• Providing customer support (via 24/7 live chat and email)
• Preventing fraud and money laundering
• Age verification — ensuring that only those aged 21 or above are using the platform
• Implementing and monitoring responsible gaming policy
• Determining eligibility for bonuses, promotions, and VIP services
• Platform security and technical improvement
• Meeting legal and regulatory obligations
• Providing a personalized experience based on your preferences and habits
• Diagnosing and resolving technical issues

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4.1 Marketing Communications

If you agree to receive our promotional emails or notifications, we may send new offers, bonuses, or updates to your email address. You can unsubscribe at any time.

Section 5

Data Storage & Security

To ensure the security of your information, tk75 has adopted industry-standard technical and administrative measures.

5.1 Technical Security Measures

• 256-bit SSL (Secure Socket Layer) encryption — on all data transfers
• Secure firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Multi-layered access controls on data servers
• Real-time monitoring for suspicious activity

5.2 Administrative Security Measures

• Access to specific information only for authorized staff
• Regular privacy and security training for staff
• Complete log records of data access
• Strict confidentiality agreements with third parties

Section 6

Sharing Information with Third Parties

tk75 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may need to be shared in specific circumstances:

6.1 Service Providers

Necessary transaction information is shared with bKash, Nagad, Rocket, and banking partners for payment processing. Limited information may also be shared with identity verification agencies.

6.2 Technology Partners

Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft may receive gaming-related technical information. However, these partners are required to follow our privacy standards.

6.3 Legal Obligations

tk75 is legally required to provide necessary information in response to valid requests from law enforcement agencies, court orders, or directives from regulatory authorities.

6.4 Business Transfers

In the event of a business merger, acquisition, or sale, user information may be transferred. You will be notified in a timely manner before any such change.

Section 7

Cookies & Tracking Technologies

The tk75 website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of our platform and your experience.

7.1 Types of Cookies

• Essential Cookies: Indispensable for maintaining login sessions and running core functions
• Functional Cookies: For remembering your preferences and settings
• Analytical Cookies: For understanding platform usage — which helps improve the service
• Security Cookies: For detecting and preventing fraudulent activity

7.2 Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some core platform functions to not work properly.

Section 8

Your Information Rights

tk75 respects the information rights of every user. You have the following rights:

8.1 Right of Access

You can find out at any time what information tk75 is storing about you. You can contact the support team to request details of your information.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your profile, you have the right to request that it be corrected.

8.3 Right to Erasure

You can request that your personal information be deleted by closing your account. However, some information may need to be retained for a specific period due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or non-essential data processing, and we will respect that.

8.5 Right to Data Portability

You can request a structured, machine-readable copy of your data.

Section 9

Protection of Minors

tk75 is a platform strictly operated for users aged 21 and above. We do not knowingly collect or store information from any minor.

Age verification is a mandatory step during account registration. If a person is found to be under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If you are aware that a minor is using tk75, please notify our support team immediately.

Section 10

Data Retention Period

tk75 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained for as long as the account remains active
• Financial transaction records are retained for a specific period after account closure for legal requirements
• Information from inactive accounts is reviewed after a defined period of inactivity
• Support communication records are retained for a limited period for service improvement

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

Section 11

Policy Changes and Updates

tk75 reserves the right to revise this privacy policy from time to time. Reasons for changes may include:

• Introduction of new services or technology
• Adapting to legal or regulatory changes
• Improvements to security measures
• Enhancements based on user feedback

For significant changes, we will notify you by email or through a notice on the website. Continued use of the platform after any changes will be considered as your agreement to the updated policy.

Section 12

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. tk75's dedicated support team is available 24/7 to assist you.

Once we receive your complaint, we will investigate and respond as promptly as possible. We believe that transparency and trustworthiness are the core foundations of tk75's success.